'Try Adora Belle Dearheart some time,' said the woman. 'Ah. That's not a funny name,' said Moist. 'Quite,' said Adora Belle Dearheart. 'I now have no sense of humour whatsoever. Well, now that we've been appropriately human towards one another, what exactly was it you wanted?'
'Look, Vetinari has sort of lumbered me with Mr— with Pump 19 as an . . . an assistant, but I don't know how to treat . . .' Moist sought in the woman's eyes for some clue as to the politically correct term, and plumped for 'him.'
'Huh? Just treat him normally.'
'You mean normally for a human being, or normally for a pottery man filled with fire?' To Moist's astonishment Adora Belle Dearheart took a packet of cigarettes out of a desk drawer and lit one. She mistook his expression, and proffered the pack. 'No, thanks,' he said, waving it away. Apart from the occasional old lady with a pipe, he'd never seen a woman smoke before. It was . . . strangely attractive, especially since, as it turned out, she smoked a cigarette as if she had a grudge against it, sucking the smoke down and blowing it out almost immediately. 'You're getting hung up about it all, right?' she said. When Ms Dearheart wasn't smoking she held the cigarette at shoulder height, the elbow of her left arm cupped in her right hand. There was a definite feel about Adora Belle Dearheart that a lid was only barely holding down an entire womanful of anger. 'Yes! I mean—' Moist began. 'Hah! It's just like the Campaign for Equal Heights and all that patronizing stuff they spout about dwarfs and why we shouldn't use terms like “small talk” and “feeling small”. Golems don't have any of our baggage about “who am I, why am I here”, okay? Because they know. They were made to be tools, to be property, to work. Work is what they do. In a way, it's what they are. End of existential angst.' Ms Dearheart inhaled and then blew out the smoke in one nervous movement. 'And then stupid people go around calling them “persons of clay” and “Mr Spanner” and so on, which they find rather strange. They understand about free will. They also understand that they don't have it. Mind you, once a golem owns himself, it's a different matter.'
'Own? How does property own itself?' said Moist. 'You said they were—'
'They save up and buy themselves, of course! Freehold is the only path to freedom they'll accept. Actually, what happens is that the free golems support the Trust, the Trust buys golems whenever it can, and the new golems then buy themselves from the Trust at cost. It's working well. The free golems earn twenty-four/eight and there's more and more of them. They don't eat, sleep, wear clothes or understand the concept of leisure. The occasional tube of ceramic cement doesn't cost much. They're buying more golems every month now, and paying my wages, and the iniquitous rent the landlord of this dump is charging because he knows he's renting to golems. They never complain, you know. They pay whatever's asked. They're so patient it could drive you nuts.' Tube of ceramic cement, thought Moist. He tried to fix that thought in case it came in useful, but some mental processes were fully occupied with the growing realization of how well some women could look in a severely plain dress. 'Surely they can't be damaged, can they?' he managed. 'Certainly they can! A sledgehammer on the right spot would really mess one up. Owned golems will just stand there and take it. But the Trust golems are allowed to defend themselves, and when someone weighing a ton snatches a hammer out of your hand you have to let go really quickly.'
'I think Mr Pump is allowed to hit people,' said Moist. 'Quite possibly. A lot of the frees are against that, but others say a tool can't be blamed for the use to which it's put,' said Ms Dearheart. 'They debate it a lot. For days and days.' No rings on her fingers, Moist noted. What kind of attractive girl works for a bunch of clay men? 'This is all fascinating? he said. 'Where can I find out more?'
'We do a pamphlet,' said almost-certainly-Miss Dearheart, pulling open a drawer and flipping a thin booklet on to the desk. 'It's five pence.' The title on the cover was Common Clay. Moist put down a dollar. 'Keep the change,' he said. 'No!' said Miss Dearheart, fumbling for coins in the drawer. 'Didn't you read what it said over the door?'
'Yes. It said “SmasH The Barstuds”,' said Moist. Miss Dearheart put a hand to her forehead wearily. 'Oh, yes. The painter hasn't been yet. But underneath that . . . look, it's on the back of the pamphlet . . .' , Moist read, or at least looked at. 'It's one of their own languages,' she said. 'It's all a bit . . . mystic. Said to be spoken by angels. It translates as “By Our Own Hand, Or None”. They're fiercely independent. You've no idea.' She admires them, Moist thought. Whoo-ee. And . . . angels? 'Well, thank you,' he said. 'I'd better be going. I'll definitely . . . well, thank you, anyway.'
'What are you doing at the Post Office, Mr von Lipwig?' said the woman, as he opened the door. 'Call me Moist,' said Moist, and a bit of his inner self shuddered. 'I'm the new postmaster.'
'No kidding?' said Miss Dearheart. 'Then I'm glad you've got Pump 19 with you. The last few postmasters didn't last long, I gather.'
'I think I heard something about that,' said Moist cheerfully. 'It sounds as though things were pretty bad in the olden days.' Miss Dearheart's brow wrinkled. 'Olden days?' she said. 'Last month was olden days?' Lord Vetinari stood looking out of his window. His office had once had a wonderful view of the city and, technically, it still did, although now the roofline was a forest of clacks towers, winking and twinkling in the sunlight. On the Tump, the old castle mound across the river, the big tower,
one end of the Grand Trunk that wound more than two thousand miles across the continent to Genua, glittered with semaphore. It was good to see the lifeblood of trade and commerce and diplomacy pumping so steadily, especially when you employed clerks who were exceptionally good at decryption. White and black by day, light and dark by night, the shutters stopped only for fog and snow. At least, until the last few months. He sighed, and went back to his desk. There was a file open. It contained a report from Commander Vimes of the City Watch, with a lot of exclamation marks. It also contained a more measured report from clerk Alfred, and Lord Vetinari had circled the section headed 'The Smoking Gnu'. There was a gentle knock at the door and the clerk Drumknott came in like a ghost. 'The gentlemen from the Grand Trunk semaphore company are all here now, sir,' he said. He laid down several sheets of paper covered in tiny, intricate lines. Vetinari gave the shorthand a cursory glance. 'Idle chitchat?' he said. 'Yes, my lord. One might say excessively so. But I am certain that the mouth of the speaking tube is quite invisible in the plasterwork, my lord. It's hidden in a gilt cherub most cunningly, sir. Clerk Brian has built it into its cornucopia, which apparently collects more sounds and can be swivelled to face whoever—'
'One does not have to see something to know that it is there, Drumknott.' Vetinari tapped the paper. 'These are not stupid men. Well, some of them, at least. You have the files?' Drumknott's pale face bore for a moment the pained expression of a man forced to betray the high principles of filing. 'In a manner of speaking, my lord. We actually have nothing substantial about any of the allegations, we really haven't. We're running a Concludium in the Long Gallery, but it's all hearsay, sir, I'm afraid. There's . . . hints, here and there, but really we need something more solid . . .'
'There will be an opportunity,' said Vetinari. Being an absolute ruler today was not as simple as people thought. At least, it was not simple if your ambitions included being an absolute ruler tomorrow. There were subtleties. Oh, you could order men to smash down doors and drag people off to dungeons without trial, but too much of that sort of thing lacked style and anyway was bad for business, habit-forming and very, very dangerous for your health. A thinking tyrant, it seemed to Vetinari, had a much harder job than a ruler raised to power by some idiot vote-yourself-rich system like democracy. At least they could tell the people he was their fault. '. . . we would not normally have started individual folders at this time,' Drumknott was agonizing. 'You see, I'd merely have referenced them on the daily—'
'Your concern is, as ever, exemplary,' said Vetinari. 'I see, however, that you have prepared some folders.'
'Yes, my lord. I have bulked some of them out with copies of clerk Harold's analysis of pig production in Genua, sir.' Drumknott looked unhappy as he handed over the card folders. Deliberate misfiling ran fingernails down the blackboard of his very soul. 'Very good,' said Vetinari. He put them on his desk, pulled another folder out of a desk drawer to place on top of them, and moved some other papers to cover the small pile. 'Now please show our visitors in.'
'Mr Slant is with them, my lord,' said the clerk. Vetinari smiled his mirthless smile. 'How surprising.'
'And Mr Reacher Gilt,' Drumknott added, watching his master carefully. 'Of course,' said Vetinari.
When the financiers filed in a few minutes later the conference table at one end of the room was clear and gleaming, except for a paper pad and the pile of files. Vetinari himself was standing at the window again. 'Ah, gentlemen. So kind of you to come for this little chat,' he said. 'I was enjoying the view.' He turned round sharply, and confronted a row of puzzled faces, except for two. One was grey and belonged to Mr Slant, who was the most renowned, expensive and certainly the oldest lawyer in the city. He had been a zombie for many years, although apparently the change in habits between life and death had not been marked. The other face belonged to a man with one eye and one black eye-patch, and it smiled like a tiger. 'It's particularly refreshing to see the Grand Trunk back in operation,' said Vetinari, ignoring that face. T believe it was shut down all day yesterday. I was only thinking to myself that it was such a shame, the Grand Trunk being so vital to us all, and so regrettable that there's only one of it. Sadly, I understand the backers of the New Trunk are now in disarray, which, of course, leaves the Grand Trunk operating in solitary splendour and your company, gentlemen, unchallenged. Oh, what am I thinking of? Do be seated, gentlemen.' He gave Mr Slant another friendly smile as he took his seat. 'I don't believe I know all these gentlemen,' he said. Mr Slant sighed. 'My lord, let me present Mr Greenyham of Ankh-Sto Associates, who is the Grand Trunk Company's treasurer, Mr Nutmeg of Sto Plains Holdings, Mr Horsefry of the Ankh- Morpork Mercantile Credit Bank, Mr Stowley of Ankh Futures (Financial Advisers) and Mr Gilt—'
'—all by himself,' said the one-eyed man calmly. 'Ah, Mr Reacher Gilt,' said Vetinari, looking directly at him. 'I'm so . . . pleased to meet you at last.'
'You don't come to my parties, my lord,' said Gilt. 'Do excuse me. Affairs of state take up so much of my time,' said Lord Vetinari brusquely. 'We should all make time to unwind, my lord. All work and no play makes Jack a dull boy, as they say.' Several of the assembly paused in their breathing when they heard this, but Vetinari merely looked blank. 'Interesting,' he said. He riffled through the files and opened one of them. 'Now, my staff have prepared some notes for me, from information publicly available down at the Barbican,' he said to the lawyer. 'Directorships, for example. Of course, the mysterious world of finance is a closed, aha, ledger to me, but it seems to me that some of your clients work, as it were, for each other?'
'Yes, my lord?' said Slant. 'Is that normal?'
'Oh, it is quite common for people with particular expertise to be on the board of several companies, my lord.'
'Even if the companies are rivals?' said Vetinari. There were smiles from around the table. Most of the financiers settled a little more easily in their chairs. The man was clearly a fool about business matters. What did he know about compound interest, eh? He'd been classically educated. And then they remembered his education had been at the Assassins' Guild School, and stopped smiling. But Mr Gilt stared intently at Vetinari. 'There are ways - extremely honourable ways - of assuring confidentiality and avoiding conflicts of interest, my lord,' said Mr Slant. 'Ah, this would be . . . what is it now . . . the glass ceiling?' said Lord Vetinari brightly. 'No, my lord. That is something else. I believe you may be thinking about the “Agatean Wall”,'
said Mr Slant smoothly. 'This carefully and successfully ensures that there will be no breach of confidentiality should, for example, one part of an organization come into possession of privileged information which could conceivably be used by another department for unethical gain.'
'This is fascinating! How does it work, exactly?' said Vetinari. 'People agree not to do it,' said Mr Slant. 'I'm sorry? I thought you said there is a wall—' said Vetinari. 'That's just a name, my lord. For agreeing not to do it.'
'Ah? And they do? How wonderful. Even though in this case the invisible wall must pass through the middle of their brains?'
'We have a Code of Conduct, you know!' said a voice. All eyes except those belonging to Mr Slant turned to the speaker, who had been fidgeting in his chair. Mr Slant was a long-time student of the Patrician, and when his subject appeared to be a confused civil servant asking innocent questions it was time to watch him closely. 'I'm very glad to hear it, Mr . . . ?' Vetinari began. 'Crispin Horsefry, my lord, and I don't like the tone of your questioning!' For a moment it seemed that even the chairs themselves edged away from him. Mr Horsefry was a youngish man, not simply running to fat but vaulting, leaping and diving towards obesity. He had acquired at thirty an impressive selection of chins, and now they wobbled with angry pride.* * It is wrong to judge by appearances. Despite his expression, which was that of a piglet having a bright idea, and his mode of speech, which might put you in mind of a small, breathless, neurotic but ridiculously expensive dog, Mr Horsefry might well have been a kind, generous and pious man In the same way, the man climbing out of your window in a stripy jumper, a mask and a great hurry might merely be lost on the way to a fancy-dress party, and the man in the wig and robes at the focus of the courtroom might only be a transvestite who wandered in out of the rain Snap judgements can be so unfair. 'I do have a number of other tones,' said Lord Vetinari calmly. Mr Horsefry looked around at his colleagues, who were somehow, suddenly, on the distant horizon. 'I just wanted to make it clear that we've done nothing wrong,' he muttered. 'That's all. There is a Code of Conduct.'
'I'm sure I've not suggested that you have done anything wrong,' said Lord Vetinari. 'However, I shall make a note of what you tell me.' He pulled a sheet of paper towards him and wrote, in a careful copperplate hand, 'Code of Conduct'. The shifting of the paper exposed a file marked 'Embezzlement'. The title was of course upside down to the rest of the group and, since presumably it was not intended to be read by them, they read it. Horsefry even twisted his head for a better view. 'However,' Vetinari went on, 'since the question of wrongdoing has been raised by Mr Horsefry,' and he gave the young man a brief smile, 'I am sure you are aware of talk suggesting a conspiracy amongst yourselves to keep rates high and competition non-existent.' The sentence came out fast and smooth, like a snake's tongue, and the swift flick on the end of it was: 'And, indeed, some rumours about the death of young Mr Dearheart last month.' A stir among the semicircle of men said that the shoe had been dropped. It wasn't a welcome shoe, but it was a shoe they had been expecting and it had just gone thud. 'An actionable falsehood,' said Slant. 'On the contrary, Mr Slant,' said Vetinari, 'merely mentioning to you the existence of a rumour is not actionable, as I am sure you are aware.'